The main risk management requirements of AS 9120 B are outlined in clause 6.1, dealing with actions to address risks and opportunities. This clause addresses the risks and opportunities when planning for the quality management system.
The new AS 9120 Rev B introduces Risk-Based-Thinking in section 0.3.3 and mentions risk in other clauses of the standard; for example, in clause 5.1.2 dealing with customer focus, clause 8.1 on work transfer, clause 8.4 on external provider purchasing activities and in clause 10.2.1 dealing with the update of risks and opportunities when non-conformities occur.
The objective of the emphasis on risk is to have the organization, through its QMS, address uncertainty in processes that will affect the quality of the delivered goods or services to customers.
When addressing risk in your Quality Management System, be sure that you look beyond determining the “chance” that something happens to “the effect of an uncertainty” on your business objectives.
The risk management package contains:
- 32-page Risk Analysis Exercise (MS Word)
- 28-slide presentation of the risk analysis exercise
- Risk and opportunity worksheet
- Project planning worksheet.