AS9120 Rev B Employee Training

PowerPoint Employee Training Package


Use these materials to educate groups on the AS9120B standard.

  • Tailor it to fit your audience:
    • Present to Management Team as you investigate AS9120
    • Educate employees as your company implements ISO certification
    • Present to customers & vendors so they understand the requirements

In the presentation with speaker notes, we have paraphrased the text of the AS 9120 B standard and cover the following four (4) sections to provide employee training overview.

Section 1 – Fundamentals.

  • Who is ISO?
  • What is a Management System?
  • P-D-C-A Continual Improvement Cycle
  • Process approach
  • Risk-Based Thinking

Section 2 – Basics of a QMS

  • What is QMS?
  • What is AS 9120 B?
  • Benefits of AS 9120 B
  • What is needed for registration?
  • AS 9120 B Requirements
  • Clause 4 – Context of the Organization
  • Clause 5 – Leadership
  • Clause 6 – Planning
  • Clause 7 – Support
  • Clause 8 – Operation
  • Clause 9 – Performance Evaluation
  • Clause 10 – Improvement

Clause 4: Context of the Organization

Gives requirements for the Context of the Organization and covers:

  • Understanding the organization and its context
  • Understanding the needs and expectations of interested parties
  • Determining the scope of the Quality management system (QMS)
  • The Quality management system.

Clause 5: Leadership 

Gives requirements for Management’s role in the QMS and covers:

  • Leadership and Commitment
  • Customer focus
  • Quality Policy
  • Organizational Roles, Responsibility and Authority

Clause 6: Planning

Gives requirements for planning of the QMS and covers:

  • Actions to address risks and opportunities
  • QMS objectives and planning to achieve them
  • Planning of changes

Clause 7: Support

Gives requirements for planning of the QMS and covers:

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information.

Clause 8: Operation

Gives requirements for:

  • Operational planning and control covering configuration management, prevention of counterfeit and suspected unapproved parts.
  • Customer related processes covering the determination and review of customer requirements.
  • Development of service programs
  • Control of external providers covering externally provided processes, products, and services.
  • Control of production and service provision covering control of equipment, tools, software programs.
  • Identification and traceability, customer or external provider property, preservation of products, post-delivery activities, control of changes, release of products and services, and control of nonconforming outputs.

Clause 9: Performance Evaluation

Gives requirements on monitoring processes and improving those processes

  • Monitoring, measurement, analysis and performance evaluation.
  • Customer satisfaction
  • Analysis and evaluation
  • Internal audit
  • Management review.

Clause 10: Improvement

Gives requirements for improvement and covers:

  • Nonconformity and corrective action
  • Continual improvement.

Section 3 – Establishing your QMS

  • Leadership
  • Quality policy
  • Document processes
  • Internal audits
  • Management review
  • Use and improve the QMS

Section 4 – Key Elements to Managing the AS 9120 B QMS

  • Internal & external issues relevant to the QMS
  • QMS Planning – Risks & Opportunities / Quality Objectives
  • Resource Management
  • Operational Plans and Controls – Operational risk management
  • Performance Evaluation
  • Opportunities for Improvement
Included in the training package are:

  • A 54-slide power point presentation,
  • A trainer’s manual with the ppt slides and 4 quizzes (with answer key) to test the students,
  • A student manual showing the ppt slides with space to take notes and the 4 quizzes to be completed by the students
  • A certificate of completion.
  • A group training record form.

Product Details

Product Type: Digital

Price: $129.00